Terms of Service

The Site is intended for business and professional use and is not directed at consumers acting for personal, family, or household purposes. By using the Site, you represent and warrant that you are at least eighteen (18) years of age (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into these Terms. If you access or use the Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity as well as to you individually.

Our Privacy Policy, which describes how we collect, use, and disclose information in connection with the Site, is incorporated into these Terms by reference.

These Terms govern only your use of the Site. Nothing on the Site, and no communication with us through the Site, creates a client, advisory, fiduciary, partnership, or other professional relationship between you and Joon Solutions. Any consulting, implementation, training, or other professional services are provided solely under a separate written agreement executed by Joon Solutions and the client (a “Client Agreement”). In the event of any conflict between these Terms and a Client Agreement, the Client Agreement shall control with respect to its subject matter.

We may revise these Terms at any time in our sole discretion by posting the revised Terms on the Site and updating the “Last updated” date above. Revised Terms take effect immediately upon posting, except that material changes will not apply to any dispute of which we had actual notice before the change was posted. Your continued use of the Site after revised Terms are posted constitutes your acceptance of them. You are expected to check this page periodically.

We reserve the right to modify, suspend, or discontinue the Site or any part of it, temporarily or permanently, at any time and without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

The Site and all of its content, features, and functionality, including all text, articles, case studies, graphics, logos, icons, images, audio and video clips, software, and source code, and the selection and arrangement thereof (collectively, “Content”), are owned by Joon Solutions, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited license. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site and to download or print a reasonable number of pages solely for your personal, non-commercial reference or internal business evaluation of our services, provided that you do not remove or alter any copyright, trademark, or other proprietary notices. All rights not expressly granted in these Terms are reserved by Joon Solutions and its licensors.

Trademarks. “Joon Solutions,” the Joon Solutions logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Joon Solutions or its affiliates. You may not use such marks without our prior written permission. All other names, logos, and marks appearing on the Site, including those of our technology partners and clients (such as Google Cloud and Looker), are the property of their respective owners. Their appearance on the Site does not imply endorsement by, or affiliation with, those owners except as expressly stated.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to, and not to attempt to or assist any third party to:

1. use the Site in any manner that violates any applicable federal, state, local, or international law or regulation, including export control and sanctions laws;
2. reproduce, distribute, modify, create derivative works of, publicly display, republish, or commercially exploit any Content, except as expressly permitted by these Terms;
3. use any robot, spider, scraper, crawler, or other automated means to access the Site or to collect, extract, or index any Content or data, except for search engines that comply with our robots.txt file for the sole purpose of creating publicly available search indices;
4. use any Content to train, fine-tune, test, or improve any machine learning or artificial intelligence model or system, or for text and data mining. We expressly reserve all rights in the Content for such purposes, including under Article 4(3) of Directive (EU) 2019/790;
5. gain or attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the servers on which it is hosted, or any connected server, computer, or database, including through denial-of-service attacks, flooding, or the introduction of viruses, trojan horses, worms, or other malicious or technologically harmful material;
6. probe, scan, or test the vulnerability of the Site or breach any security or authentication measures;
7. frame or mirror any part of the Site, or link to the Site in a way that suggests any form of association, approval, or endorsement on our part that does not exist;
8. impersonate or attempt to impersonate Joon Solutions, a Joon Solutions employee, or any other person or entity, or submit false or misleading information; or
9. use the Site to transmit unsolicited commercial communications or to harvest the contact information of our personnel.

We may, without prejudice to any other remedy, suspend or terminate your access to the Site at any time and for any reason, including any violation of these Terms.

When you submit information through the Site, including through our contact form or an application, you represent and warrant that the information is accurate and complete and that you have all rights necessary to provide it. Personal Information you submit is handled in accordance with our Privacy Policy.

You agree not to submit any confidential or proprietary information, trade secrets, or sensitive personal information through the Site. Unless and until a written confidentiality agreement has been executed between you and Joon Solutions, any business information you submit will be treated as non-confidential, and Joon Solutions shall have no obligation of confidentiality with respect to it.

If you provide us with any ideas, suggestions, or other feedback regarding the Site or our services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose, without compensation or attribution to you.

The Content, including articles, case studies, industry insights, benchmarks, and descriptions of results, is provided for general informational purposes only and does not constitute professional, technical, legal, financial, tax, or investment advice. It is not tailored to your specific circumstances and should not be relied upon as a substitute for advice from qualified professionals. Results described in case studies depend on the facts and circumstances of each engagement and do not guarantee or predict future results. Although we strive to keep the Content accurate and current, we make no commitment to update it, and any reliance you place on it is strictly at your own risk.

The Site may contain links to, or embed content or functionality from, websites and services operated by third parties, including Medium, LinkedIn, YouTube, and Apollo.io. These links and integrations are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party website or service, and the inclusion of any link does not imply our endorsement. Your use of any third-party website or service is at your own risk and subject to the terms and policies of that third party.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. JOON SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, JOON SOLUTIONS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY CONTENT IS ACCURATE, COMPLETE, RELIABLE, OR CURRENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JOON SOLUTIONS OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT JOON SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF JOON SOLUTIONS AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100.00).

The foregoing limitations apply even if any remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, gross negligence or willful misconduct, or any other liability that cannot be excluded or limited under applicable law.

You agree to defend, indemnify, and hold harmless Joon Solutions, its affiliates, and its and their respective directors, officers, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to (a) your violation of these Terms; (b) your use or misuse of the Site or any Content; or (c) your violation of any law or of the rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Site (each, a “Dispute”) shall be governed by and construed in accordance with the laws of the State of California, United States, without giving effect to any choice-of-law or conflict-of-law rule or provision that would cause the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Any Dispute shall be brought exclusively in the state or federal courts located in San Diego County, California, and you irrevocably consent to the personal jurisdiction of and venue in those courts and waive any objection based on inconvenient forum. Notwithstanding the foregoing, Joon Solutions may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction. Nothing in this section deprives you of the protection of any mandatory provision of the law of the country in which you reside.

ANY CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR IT IS PERMANENTLY BARRED, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Joon Solutions is based in the State of California in the United States. We make no representation that the Site or any Content is appropriate or available for use in any particular location. Those who access the Site from other locations do so on their own initiative and are responsible for compliance with local laws. You represent that you are not located in a country subject to comprehensive U.S. government sanctions and that you are not listed on any U.S. government list of prohibited or restricted parties.

1. Entire agreement. These Terms and our Privacy Policy constitute the sole and entire agreement between you and Joon Solutions regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
2. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
3. No waiver. No waiver by Joon Solutions of any term or condition set out in these Terms shall be deemed a further or continuing waiver of that term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of that right or provision.
4. Assignment. You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may freely assign or transfer these Terms without restriction. Any attempted assignment in violation of this provision is null and void.
5. Force majeure. We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, governmental action, or failures of the Internet, utilities, or third-party service providers.
6. Electronic communications. By using the Site or communicating with us electronically, you consent to receive communications from us electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
7. Interpretation. Section headings are for convenience only and have no legal or contractual effect. The words “including” and “includes” mean “including without limitation.” These Terms shall not be construed against the drafter.
8. Survival. The sections of these Terms concerning intellectual property, submissions, disclaimers, limitation of liability, indemnification, governing law, and these general provisions shall survive any termination of your access to the Site.

Legal notices to Joon Solutions must be sent in writing to the address below, with a copy by email. Questions or comments about these Terms, and notices of claimed copyright infringement relating to the Site, may be directed to: