Vinpearl is Vietnam’s largest resort and hotel chain, with more than 30 properties across Vietnam.
Automated customer journey: With our continuous pipeline running, Vinpearl could automate their marketing efforts with nearly one hundred automated journeys running. An example journey is when a customer visits Phu Quoc for the first time, an email will be sent with places to discover.
We helped Vinpearl build a Customer Data Platform that unified their data from their more than 100 systems. The platform allows Vinpearl’s marketers to better serve their customers through targeted marketing.
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